Coffee Talk with the General Manager | Career Journey from the Perspective of a Hotel Leader

On May 19, the Hotel Management Program organized the Coffee Talk with General Manager event, providing students with a valuable opportunity to gain practical industry insights, broaden their understanding of the international hospitality landscape, and connect with senior leaders in the hospitality sector. The event featured Mr. Lars Kerfin, General Manager of Le Méridien Saigon, as the guest speaker.

The event brought together lecturers and Hotel Management students in a warm and engaging atmosphere, creating an ideal setting for meaningful discussions and professional exchange. During the session, Mr. Lars Kerfin shared his inspiring career journey in the global hospitality industry. Drawing from years of experience working in and leading renowned international hotel brands, he offered students valuable perspectives on career development, leadership, and professional growth within the hospitality sector.

Through personal stories and real-life experiences, Mr. Lars highlighted key milestones in his career, from his early days in the service industry to his current role as General Manager of a five-star international hotel. His journey demonstrated the importance of perseverance, continuous learning, adaptability, and a commitment to excellence—qualities that are essential for success in today’s dynamic hospitality environment.

Beyond discussing his professional achievements, Mr. Lars also shared his thoughts on emerging trends and evolving expectations within the hospitality industry. He emphasized that success in hospitality is no longer defined solely by operational expertise or technical knowledge. Instead, it requires a deep understanding of guest needs, innovative thinking, emotional intelligence, and a genuine passion for service.

One of the most engaging topics of the session was Lifestyle Hospitality, a growing trend that is reshaping the global hotel industry. Through the perspective of an experienced industry leader, students gained a deeper understanding of how modern hotels are evolving beyond traditional accommodation services to create personalized experiences, inspire unique lifestyles, and deliver meaningful emotional value to guests.

The Coffee Talk also served as a bridge between academia and industry, encouraging students to actively engage with the guest speaker through questions and discussions. Topics ranged from career planning and professional competencies to industry expectations and international career opportunities. The open and interactive dialogue allowed students to gain practical insights while receiving guidance directly from a senior hospitality executive.

Through this event, Hotel Management students not only expanded their industry knowledge but also gained motivation and clarity regarding their future career paths. The program reflects the university’s ongoing commitment to strengthening industry partnerships and enhancing educational quality through practical, experience-based learning opportunities that prepare students for the global workforce.

The Coffee Talk concluded on a highly positive note, leaving students with valuable lessons, fresh perspectives, and renewed inspiration for their professional journeys in hospitality. Mr. Lars Kerfin’s insights and experiences undoubtedly provided meaningful guidance for aspiring hospitality professionals as they prepare to pursue careers in one of the world’s most dynamic and people-centered industries. The event stands as another successful example of the Hotel Management Program’s efforts to connect students with industry leaders, fostering professional development and empowering future hospitality professionals to thrive in an increasingly competitive global environment.

News: Zoey
Photos: My Han & To Uyen